Forget What Your Customer Thinks… How do They *Feel*?
By: Michael McQueen
Far from being the rationally operating, pragmatic agents we like to believe we are, more often than not our decisions arise from the seat of our emotions. Read more
By: Michael McQueen
Far from being the rationally operating, pragmatic agents we like to believe we are, more often than not our decisions arise from the seat of our emotions. Read more
By: Michael McQueen
Hybrid work is underway. Incentivising the return to workplaces has been a struggle for leaders as, for many workers, the freedom and flexibility offered by remote work makes it a high priority. Read more
By: City Bible Forum
We all crave for success, but how do we know when we’ve really “made it”? Is it by your salary, job title, and achievements in life? Read more
By: Michael McQueen
Everybody wants a diverse team. Recent years have seen diversity become a new priority for businesses, often above other values – and for good reason! Read more
By: Michael McQueen
At some point in history, the ideas and assumptions we take for granted were controversial. Read more
By: City Bible Forum
There’s been a lot of buzz about “quiet quitting”, which began with a series of TikTok videos talking about the woes of the hustle culture and how we ought to take back our lives. Read more
By: Sophie Renton
The health of an organisation’s culture influences and determines the health of the organisation. Read more
By: Ashley Fell
Over the last two years, the world of work has undergone some massive transformations. Mandating that people work from home started out as a necessary measure to keep people safe. Now, it has become the new expectation of workers. Read more
By: Michael McQueen
If you have ever found yourself believing that humans only use 10 percent of their brain, that vitamin C cures a cold or that eating carrots improves eyesight, you have experienced the persuasive impact of repetition.[1] Read more