Forget What Your Customer Thinks… How do They *Feel*?

By: Michael McQueen

Far from being the rationally operating, pragmatic agents we like to believe we are, more often than not our decisions arise from the seat of our emotions. Read more

Hybrid Work is Here: So What’s the Outcome?

By: Michael McQueen

Hybrid work is underway. Incentivising the return to workplaces has been a struggle for leaders as, for many workers, the freedom and flexibility offered by remote work makes it a high priority. Read more

5 Better Measures of Success

By: City Bible Forum

We all crave for success, but how do we know when we’ve really “made it”? Is it by your salary, job title, and achievements in life? Read more

Your Team May Be Diverse, But Do They Say What They Think?

By: Michael McQueen

Everybody wants a diverse team. Recent years have seen diversity become a new priority for businesses, often above other values – and for good reason! Read more

Why Some Ideas are Insane Before They Are Innovative

By: Michael McQueen

At some point in history, the ideas and assumptions we take for granted were controversial. Read more

Consider This Before You Quiet Quit

By: City Bible Forum

There’s been a lot of buzz about “quiet quitting”, which began with a series of TikTok videos talking about the woes of the hustle culture and how we ought to take back our lives. Read more

Why Culture, Not Goals, Sets High Performing Teams Apart

By: Sophie Renton 

The health of an organisation’s culture influences and determines the health of the organisation. Read more

How Gen Z Can Stand Out in Workplaces of the Future

By: Ashley Fell 

Over the last two years, the world of work has undergone some massive transformations. Mandating that people work from home started out as a necessary measure to keep people safe. Now, it has become the new expectation of workers. Read more

Why Repetition is a Powerful Tool for Marketers, Teachers and Leaders

By: Michael McQueen

If you have ever found yourself believing that humans only use 10 percent of their brain, that vitamin C cures a cold or that eating carrots improves eyesight, you have experienced the persuasive impact of repetition.[1] Read more

6 Ways Leaders Can Shape Culture in Hybrid Environments

By: McCrindle

Leaders are a catalyst for change, inspiration, productivity and output. In our recent report, when we looked at what creates a thriving culture, leadership was the key factor. Read more